Frequently asked alumni questions

Find answers to commonly asked questions from your fellow Macquarie University alumni.

Transcript requests and other documents

You can request an official academic transcript from Macquarie University for a fee.

Official academic transcripts can be provided as a hard copy or a certified digital link using MyeQuals, an Australian and New Zealand platform that provides secure access to certified documents anytime and anywhere.

An official academic transcript includes:

  • enrolment details
  • units
  • results
  • credit points
  • course completion and conferral of award details
  • fails and withdrawals.

Transcript requests are managed by Service Connect.

Current students can generate a free unofficial transcript via eStudent.

At your graduation ceremony you will receive your testamur, and two copies of your academic transcript.

Australian Qualification Framework (AQF) compliant awards also receive a copy of the Australian Higher Education Graduation Statement (AHEGS).

If you need a replacement testamur, you will need to go to the Graduation Documents page, complete a replacement testamur request form and pay the fee.

All requests are managed by Service Connect.

Names and abbreviations for all awards (certificates, degrees and diplomas) are listed by year in the Macquarie University Handbook archive.

  1. Click on the year you first began your studies at Macquarie to locate your degree.
  2. Search for your degree and open the course entry.
  3. You will find the shorthand name in brackets under ‘Award’.
  4. Then add the year of your graduation ceremony in brackets.

For example, if you enrolled into a Bachelor of Applied Finance with the degree of Bachelor of Actuarial Studies in 2010, completed your studies in 2013, but graduated in April 2014, then your official shorthand name will be BAppFinBActStud (2014).

Contact Service Connect for help.
T: +61 (2) 9850 6410

Use the Macquarie University Graduate Register to verify academic qualifications conferred by the University. You will need to know the person's name at the time of graduation.

If your search does not return a result, check that the details have been entered correctly.

If there is still no result, you may wish to contact the Verification team on Make the subject heading 'Degree Verification', and in the body of your email, please advise:

  • the graduate's date of birth
  • details of any name changes
  • the name of the award you wish to have verified.

A consent form signed by the graduate must also be attached.

Most requests take approximately two business days to be processed. In instances where we need to access archived material, it may take a little longer.

General enquiries

All of our students automatically become alumni once they have graduated from Macquarie University.

To be part of our wonderful alumni community, keep your contact details up-to-date so that we can send you the latest news, University updates and event invitations.

Alumni connect with fellow graduates for personal and professional purposes. The Alumni Relations team encourages Macquarie University graduates to socialise and collaborate with one another.

As a Macquarie University graduate, you are entitled to many benefits including:

  • access to CareerHub and career assistance with the Career and Employment Service
  • receiving publications such as the regular Macquarie Matters alumni e-magazine
  • invitations to events hosted by Macquarie University, the Alumni Relations Office and our international alumni networks
  • connection with Macquarie and your fellow alumni through social media channels
  • discounted membership fees for the Macquarie University Sports and Aquatic Centre
  • study discounts for you at Macquarie University
  • free lifetime Macquarie University Library membership

For more reasons to stay connected, learn more about our Alumni benefits.

There are plenty of ways to be an active member of our alumni community.

Here are a few ideas:

Update your details to receive communications from us.

Or you may have accidentally unsubscribed from our emails. Contact the Alumni Relations team on, to subscribe again.

You will need to fill out the alumni library card application. To learn how, visit our alumni benefits page.

We do not mail out alumni campus cards for security reasons. You must collect your card in person from Service Connect.

Due to privacy restrictions, the University cannot share alumni contact details. But we can contact a friend on your behalf to let them know that you are looking to reconnect!

Contact the Alumni Relations team on with your request.

Access to University resources

Macquarie University alumni are entitled to free lifetime membership of Macquarie University Library, including borrowing privileges and special access to limited online databases and ebooks.

Learn how to register on the alumni benefits page.

If you were studying at Macquarie University from mid-2007 onwards – when we migrated to the Gmail platform – you will have full access to your student email account (in the format:

Follow these instructions to forward student emails to a personal account.

Older, internally hosted email accounts (eg no longer exist.

The IT Service Desk can assist with resetting your password for student email.

The quickest and simplest way to retrieve your password is over the phone, as they will be able to give you step-by-step instructions.

T: +61 (2) 9850 4357

You can also email the IT Service Desk on for a written explanation.

More information on resetting your password.

You can use Macquarie's iLearn up until your graduation date but you will not have access after you graduate from Macquarie University.

If you want to save your lecture notes, we advise you to do so before, or promptly after, your completion.

The Alumni Office produces a regular alumni e-magazine, Macquarie Matters.

If you have not received this, make sure you update your details or contact the Alumni Relations team on so we can send you our next edition!

Personal information

Update your preferred email address, home address or employment details to stay connected. You can do this by completing the update my details form online.

Alternatively, you can download a hardcopy form [PDF 159KB], fill it in and send it to the Alumni Relations team via email.


Change your communication options and interests in tailor my preferences. Then we can connect with you about:

  • alumni networking events and volunteer opportunities, as well as Sirius Magazine and Macquarie Matters e-magazine
  • university news on particular topics, such as arts, economics, law or technology.

If you have forgotten your student ID, contact Alumni Relations.

T: +61 (2) 9850 1324

You will need to provide us with your:

  • name at graduation
  • date of birth
  • degree/s and graduation year/s.

Your privacy is important to us. Macquarie University will manage your personal information in accordance with our Privacy Policy and keep you up to date with news, events and opportunities to support the University.

Need more assistance? Contact the Privacy Officer on